We’ve all been there: searching the internet for a service and being overwhelmed by the number of options available. In most cases, we’ll look at the positive reviews and base our decision solely on them. But is that enough to find the right one? When it comes to roofing, we know that reviews alone aren’t enough. Here are the top ten questions to ask before hiring a roofing contractor.

1. Are You Licensed and Insured?

The only way to ensure your potential options offer professional service is to check for their certifications and insurance policy. Licenses are obtained by roofing contractors after they meet all necessary legal requirements, including the qualifications to do the job and sufficient experience to handle the tasks well. Certifications ensure that homeowners are legally protected in the event of project issues.

Having Insurance is another crucial question to ask before hiring a roofing contractor. Insurance protects both workers and clients if an accident occurs. The insurer covers damage to your property during the job and, through workers’ compensation, protects you from any liability should there be an injury to the crew.

2. How Long Have You Been in Business Locally?

Local experience matters, especially if you’re looking for reliable, fast service. Roofers with experience in the area have valuable benefits. That is, local knowledge and the ability to get to your home quickly, compared to those operating outside the community. This is crucial, especially in emergencies; you’ll want to get the issue fixed as soon as possible. Local experience will also mean they understand the area, which allows them to give the best advice on home needs based on the weather challenges.

3. Do You Specialize in Roof Repair, Roof Replacement, or Both?

Roofing contractors generally fall into two categories: replacement-only and repair specialists. This is crucial to find out because what you need will depend on the specialization they offer. Replacement-only roofers often lack the skills to diagnose and repair issues. Having both standard and repair services is the ideal option, as they can handle all types of issues.

4. What Roofing Materials Do You Recommend and Why?

This is where expertise and transparency come into play. The materials used will be determined by the homeowner’s needs and preferences, as well as the surrounding environment, such as the climate. A trustworthy roofing company will provide you with options based on what you want and need, and will inform you of the honest realities of the situation, rather than trying to sell you the most expensive materials when you don’t necessarily need them.

5. Can You Provide a Detailed Written Estimate?

A written estimate gives you, as the customer, a clear idea of how much the project will cost. This is very helpful to have, as clients will be provided with a full cost breakdown and what it will cover, and can go back to see if it fits the budget.

What Should Be Included in a Roofing Estimate?

- Scope of work
- Materials
- Labor
- Cleanup
- Timeline
- Warranty information
- Payment terms

6. What Does Your Warranty Cover?

As mentioned earlier, insurance coverage is one question to ask before hiring a roofing contractor. However, the details of what it covers are another factor not to miss. Not every insurance policy will provide comprehensive coverage. Make sure the roofer’s warranty covers the risks associated with your project.

7. Who Will Be Working on My Roof?

Some roofing companies hire subcontractors to do the actual work. In this case, the contractor acts as a salesperson, delegating labor to other teams. While many subcontractors are skilled technicians, delegating the job to someone the client does not know is risky. If something goes wrong on the job, you may be held liable for the injuries.

Having direct company employees work on the project you have been researching and for which you have been asking all these questions is a much better option. You know exactly what the offers are, and their quality, and you have more control over communication because you’ve already made contact with them and begun building trust and a relationship.

8. How Will You Protect My Property During the Project?

Roofing jobs are inherently destructive. Therefore, you want to ensure the work is done securely. Asking this specific question is understandable, especially if this is your first time. There are many ways contractors apply to ensure properties are protected: using a tarping system to protect siding and landscaping, heavy rubber pads or thick plywood to keep surfaces safe, and a cleaning system for when the job is done. Ask your roofing contractor about the details of what they will implement before, during, and after the project.

9. What Is the Project Timeline?

In addition to a written estimate, a project timeline is another useful piece of information. Different roofing tasks will take different amounts of time, and knowing this will help set expectations and allow clients to fit it into their schedules.

This should include start and end times, an estimated completion, and contingency plans for any delays, such as when weather is not permitting.

10. Can You Provide Local References or Reviews?

Contractors with a good track record will have loyal customers and prior feedback. While you can check for reviews online, the authenticity can be questioned. Instead, ask the contractors for direct references within your area. You can take a quick drive-by of their project site, or call a reference and ask about the roofers’ performance.

Avoid contractors who can only refer you to third-party sources and to projects from a long time ago, such as five years or more.

Why Homeowners Choose JP Roofing

Local Pittsburgh Roofing Experience

With over 43 years of experience, JP Roofing is the best roofing contractor in the area for all your different roofing needs, and we are committed to always providing our beloved Pittsburgh locals with honest pricing, dependable warranties, and top-tier service that ensures the job is done right the first time.

Roof Replacement and Roof Repair Expertise

JP Roofing is a well-rounded roofing contractor, meaning we professionally handle both roofing replacements and repairs. From issues stemming from standard wear and tear to damages caused by extreme weather to roof upgrades and remodeling, we’ve got you covered. Our team of experts will meet with you, listen to your needs, and provide you with the options, including a comprehensive estimate so that you can plan within your budget.

Quality Materials and Professional Installation

In addition to quality craftsmanship, we believe in offering the best materials because we understand that quality materials matter. Combine that with professional installation, and you can rest assured that you’ll not only have many options to choose from but also a great result!

Owens Corning Platinum Preferred Contractor

Only the top of the line are designated as Owens Corning Platinum Preferred Contractors, and we’re proud to say we’re one of them! With prestigious certifications such as Owens Corning Platinum, you can have peace of mind knowing your roof is in the hands of the best. Contractors that have received this award have undergone rigorous screening and have demonstrated reliability, excellent customer satisfaction, and robust insurance coverage.

Complete Exterior Services

Outside the roofing-related tasks, we provide more comprehensive services. JP Roofing completes exterior work, such as siding, gutters, windows, and custom metal buildings, all under one roof. Give us a call for more information. The team at JP Roofing will be more than happy to answer any questions you have!

10 Questions to Ask Before Hiring a Roofing Contractor